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Actionable Service Design: Turning Service Design Tools into Actionable Plans

  • Improving 5445 Legacy Dr, Suite 100 Plano, TX USA (map)

Christopher Robin Roberts, Senior Experience Design Lead, Capital One

A little bit about Christopher:
Dad, SCAD GRAD, Drummer, Maker, Industrial Designer turned Experience Design Lead @ Capital One, Technologicaholic, Photographer, and even Stunt Double. Christopher has been designing for two decades stretching from education to fin tech. If you used a TI-84+ CE or TI-Nspire CX you have experienced some of his design work.
> twitter: IamUserX.

This month's topics:
1- Micro to Macro - A Service Designer's journey from Industrial Design to Experience Design
2- Thinking & Doing - Turning Service Design Tools and Methodologies into actionable insights and plans.

This month we will be meeting at Improving, 5445 Legacy dr. Suite 100, Plano, TX

Earlier Event: February 28
Empathy Immersion Workshop
Later Event: April 4
Portfolio Workshop